Frequently Asked Questions

Check-in start time is 4:00 PM, and check-out is until 11:00 AM.

Yes, $60 from 9am-12pm and $30 from 12pm-2pm. Complimentary after 2pm if available.

Cancellation policies vary depending on the specific rate rules and reservation terms selected during booking.

Yes, our property operates with a hospitality-first framework anchored by a 24/7 staffed front desk and a dedicated on-site team.

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We have a pet fee of $250 if traveling with a pet.

Reservations must be guaranteed with a credit card at the time of booking. The deposit is $100 that is released upon departure.

Credit cards and Debit cards are accepted as our primary property payment method, while cash is not accepted.

Our historic building features comprehensive safety equipment including modern smoke detectors, fire extinguishers, and carbon monoxide detectors.

No.

Yes, our property is a completely non-smoking facility.

No, we do not provide any dedicated on-site parking spaces for our guests.

Yes, taxi and rideshare services are easily accessible throughout our central downtown city location.

No, we do not provide a dedicated airport transportation or shuttle service.

Yes, our apartments are pet-friendly and welcome up to two dogs or cats weighing 40 pounds or less.

Yes, we offer ADA-compliant accommodations such as our Mobility Accessible Studio Apartment and 2-Bedroom Deluxe Mobility Accessible Apartment, featuring roll-in showers with grab bars.

Yes, all of our apartment units are equipped with air conditioning and heating to ensure your comfort.

Yes, we provide free high-speed Wi-Fi in all our apartment-style guest rooms and throughout public areas.

Yes, we offer daily housekeeping service due to LA city ordinance.

Yes, free packnplay’s are available on request at the property, though rollaway or extra beds are not provided.

Our standard Studio Apartments accommodate up to two guests with a single Queen bed, while upgrading to a Deluxe Studio Apartment increases your capacity to four guests by adding a comfortable sofa bed. Furthermore, our 2-Bedroom Deluxe Apartments expand your layout significantly to accommodate up to six guests with a combination of one King bed, one Queen bed, and a sofa bed.

Additional mandatory fees may apply and will be clearly displayed during the booking process before you complete your reservation.

Our standard Studio Apartments accommodate up to two guests, Deluxe Studio Apartments sleep up to four guests, and our spacious 2-Bedroom Deluxe Apartments feature a maximum occupancy of up to six guests.

We offer distinct apartment options featuring King beds, Queen beds, and double sofa beds depending on the specific room category booked. Because bed configurations are tied directly to your chosen apartment category, we recommend selecting your preferred setup at the time of reservation.

Every apartment includes a fully equipped kitchen with a full-sized refrigerator/freezer, stove, oven, microwave, toaster, and dishwasher, as well as an in-unit washer/dryer and a flat-screen HDTV with Roku streaming. Upgraded categories uniquely offer multi-bedroom layouts and expanded sleeping configurations with multiple beds and sofa beds.

Yes, free packnplay’s are available on request at the property, though rollaway/extra beds are not available.

Yes, our apartments are pet-friendly and welcome up to two dogs or cats weighing 40 pounds or less.

Yes, we offer ADA-compliant accommodations such as our Mobility Accessible Studio Apartment and 2-Bedroom Deluxe Mobility Accessible Apartment, featuring roll-in showers with grab bars.

Yes, all of our apartment units are equipped with air conditioning and heating to ensure your comfort.

Yes, we provide free high-speed Wi-Fi in all our apartment-style guest rooms and throughout public areas.

Yes, we offer daily housekeeping service due to LA city ordinance.

Yes, free packnplay’s are available on request at the property, though rollaway or extra beds are not provided.

Our standard Studio Apartments accommodate up to two guests with a single Queen bed, while upgrading to a Deluxe Studio Apartment increases your capacity to four guests by adding a comfortable sofa bed. Furthermore, our 2-Bedroom Deluxe Apartments expand your layout significantly to accommodate up to six guests with a combination of one King bed, one Queen bed, and a sofa bed.

Additional mandatory fees may apply and will be clearly displayed during the booking process before you complete your reservation.

Our standard Studio Apartments accommodate up to two guests, Deluxe Studio Apartments sleep up to four guests, and our spacious 2-Bedroom Deluxe Apartments feature a maximum occupancy of up to six guests.

We offer distinct apartment options featuring King beds, Queen beds, and double sofa beds depending on the specific room category booked. Because bed configurations are tied directly to your chosen apartment category, we recommend selecting your preferred setup at the time of reservation.

Every apartment includes a fully equipped kitchen with a full-sized refrigerator/freezer, stove, oven, microwave, toaster, and dishwasher, as well as an in-unit washer/dryer and a flat-screen HDTV with Roku streaming. Upgraded categories uniquely offer multi-bedroom layouts and expanded sleeping configurations with multiple beds and sofa beds.

Yes, free packnplay’s are available on request at the property, though rollaway/extra beds are not available.

Yes, we feature a comprehensive business center on-site to help you stay productive and connected during your stay.

Yes, our on-site business center provides business amenities for guest use, and each apartment includes a dedicated desk and free high-speed Wi-Fi to serve as an ideal private workspace.

We are 17 miles from Los Angeles International Airport (LAX). Guests typically utilize local taxis or rideshare networks to travel to and from the property.

There’s plenty to explore nearby, including the Apple Tower Theatre, Exchange LA, LA Fashion District, Grand Central Market, and Los Angeles Central Library. The Los Angeles Convention Center and Crypto.com Arena are also within one mile of the property.

Our property is within a one-mile radius of the Los Angeles Convention Center and Crypto.com Arena.

Yes, we are located within walking distance of the 7th Street - Metro Center Station tube and train network, offering seamless access across the city.

No parking options are available on-site at our property. Guests must utilize public paid parking lots or street options in the surrounding area.

Yes, our property is exceptionally walkable, placing you within short walking distance of the LA Fashion District, Crypto.com Arena, and Grand Central Market. Getting around without a car is effortless due to the proximity of the local Metrorail network.

The property puts you within walking distance of the LA Fashion District, Apple Tower Theatre, Exchange LA, Bottega Louie, Grand Central Market, and other Downtown LA destinations.

No, we do not offer a shuttle service. Guests can easily navigate to and from our property using the Metrorail network, taxis, or rideshare services.

We are situated in a highly active, high-demand mixed-use urban core in Downtown Los Angeles, surrounded by a vibrant influx of dining, retail, and creative destinations.

Our surrounding area is highly walkable and easily accessible via public transit, with the 7th Street - Metro Center Station situated nearly a 10-minute walk away.

Yes. We welcome up to two dogs or cats per apartment, each weighing 40 pounds or less. A one-time pet fee of $250 applies, though fees may vary by booking source.

Pets are welcome throughout the entire building.

Our friendly 24/7 front desk staff and dedicated on-site team function as our primary guest services team, assisting with anything you need around the clock.

Yes, we provide luggage storage options for our guests' convenience.

No, we do not offer traditional valet laundry services. However, every individual apartment-style accommodation is fully equipped with its own in-unit washing machine and dryer for your convenience.

Yes.